Forget Password

If a user forgets their password, they can recover it using their registered email address.


Step 1: Enter Registered Email

Users must provide their registered email address on the Forget Password screen.

  • If the email is found in the system, a password reset link is sent to that address.
  • If not, an error message is displayed indicating that the email is not registered.

The email contains a secure one-time password reset link, valid for a limited time (e.g., 15 minutes).
When the user clicks the link, they are redirected to the password reset screen.


Step 3: Reset Password Form

On the password reset screen, the user will see a form containing:

  • Email Address (auto-filled and non-editable)
  • New Password
  • Confirm New Password

After filling the form:

  • The backend validates the token.
  • If valid, the password is updated in the database.
  • The token is then expired to prevent reuse.

Final Outcome

  • The user is redirected to the login page after successful password reset.
  • They can now log in using the new password.
  • The old password is no longer valid.

Forget Password & Reset Screen Preview

Forget Password Screen
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Reset Password Screen
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